Doing business with Lerner Publishing Group isn't "business as usual." We strive to provide exceptional service and will guide you every step of the way. For us, every customer interaction is an opportunity to build relationships. Let us know what we can do to make your experience better!
To contact our Customer Support Team:
Call: 1-800-328-4929 Monday-Friday between 8:00 a.m. and 5:00 p.m. CST
If you are a librarian, educator or bookseller, we would be happy to connect you with the Lerner Publishing Group sales representative in your area. Our sales representatives will be able to meet with you face-to-face to share our latest offerings, show samples of our books, and tell you about our exclusive sales offers. Please see the appropriate listing below or call Customer Support, and we will connect you with the sales representative in your area.
We can help you with:
- Questions about existing orders
- Processing details
- Shipping and handling quotes
- Questions regarding shipments and tracking
- Back orders
- Discounts/special offers
- Return authorizations
- Account status/invoicing
- And, any other questions or concerns you may have!
Your satisfaction is guaranteed! If for any reason you are not completely satisfied with your order from Lerner Publishing Group, please contact Customer Support within 30 days, and we will gladly replace the book(s) or credit your account. We will accept returns on any ordered books found unsatisfactory.* Books must be returned within 60 days of purchase and be accompanied by a copy of the invoice.
*PLEASE NOTE: We cannot accept returns on books with affixed library processing unless those books have not been properly processed according to your instructions.
Living in Canada or another country?
Select titles from our catalog may be ordered in Canada, Australia, New Zealand, South Africa, Singapore, and the United Kingdom through select distributors. If you are looking for a distributor, please contact Maria Kjoller, director of rights, special sales and international sales via at: firstname.lastname@example.org